Copyright 2023 Samsonite IP Holdings S.AR.L. To the extent permitted by applicable law, any implied warranties are hereby excluded. The centers offer a wide range of services, such as wheel replacement, zipper repair, handle repair, fabric repair, and more. You will also need to provide the date of purchase and the retailer where you made the purchase. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. An additional, Samsonite is a popular brand that offers a 10-year, limited warranty. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. WebShop Neverending Tote 15.6' Deep Black in the official Samsonite online store. The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). by Johan Jokich | Jan 12, 2023 | Luggage Brands. Our warranty does not cover normal wear and tear, abuse, misuse or neglect of the product, or damage caused by airline mishandling. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Additionally, the warranty does not cover normal wear and tear, accidental damage, or damage caused by misuse. An error occurred in your subscription. The warranty provided herein is limited to the value of the Product. Timeweb - , , . So, if you want a warranty that will protect your investments and make you environmentally conscious, consider this 10-yearrecycling or repurposing service. If you have recently purchased a Samsonite product and are concerned about its warranty, you may be wondering how to go about claiming it. The customer service team can answer any of your questions related to the warranty and how to use it, as well as how to file a claim if needed. submit a claim to the transit company (which is insured against damaging your product) at the place of This warranty does not cover normal wear and tear, accidental damage, loss, or theft. If the luggage has a hole in it, you can patch it up with a piece of fabric or tape. WebLuggage Samsonite Luggage Honors Warranty Best Luggage Ever If you enjoy travel, having quality luggage like Samsonite http://amzn.to/2bvjwPz is a must. This way, you can save money without sacrificing quality. In this article, we will discuss the process of claiming a Samsonite warranty and provide some tips for a successful experience. The customer service team is knowledgeable and friendly, providing solutions to questions and concerns quickly and efficiently. Copyright 2022 Samsonite. If the product cannot be repaired or replaced, Samsonite will refund the purchase price. If the zipper is broken, you can replace it with a new one. Forgot your password? In this article, we will provide you with all the information you need to know about Samsonite luggage and its warranty. Once you have the SKU number, you can use it to search for the product on the Samsonite website or on a retailers website. United States: 1-800-262-8282 State While most luggage brands have a three to ten-year warranty, some come with a lifetime warranty. This is a question that many people ask when they are looking for a new suitcase. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. Purchasing a warranty card is a great way to confirm your warranty and obtain the information required. In the European Union you are entitled by law to remedies from the seller free of charge in the event of a lack of conformity of the Product and those remedies are not affected by this commercial guarantee. Samsonite is well-known for its high-quality, long-lasting suitcases. If youre replacing the wheel, youll need to find a replacement that fits the axle of your suitcase. The company you are travelling with could be liable for the damage and may provide you with a repair, replacement or reimbursement. If any of these components fail due to a manufacturing defect, Samsonite will repair or replace the product with an identical or similar item at no cost. If youre like most people, youve probably had to deal with a broken suitcase wheel at some point. Heres a quick guide on how to repair luggage wheels. repaired or replacement product to you. WebRegister your suitcase and youll enjoy our special Samsonite wecare benefits: Complementary personalisation: personalise your suitcase for free with an embossed Secure Your Samsonite Luggage With Warranty Registration Its simple and convenient to register your Samsonite luggage in order to get the most out of your Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. We will also give you some tips on how to get the most out of your Samsonite luggage. Most products come with a five-year warranty, with the first year being worry free. But as with any other products, it is not indestructible. Canada: 1-866-821-4515 All rights reserved. Incidental and consequential damages are expressly disclaimed. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. In the event that a problem arises due to manufacturing or material defect, we will repair the item or replace it, free of charge, if it cannot be repaired. Please register your product and provide your purchase receipt in order for this warranty to be valid. Save my name, email, and website in this browser for the next time I comment. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. Reliable Quality And Durability: Samsonites 10-year Warranty. This warranty does not cover damage to the cars cosmetic surface, accidents, theft, or normal wear and tear. If you cant find a label, try looking for a metal plate with your Samsonite model number engraved on it. The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. If you want to use your Away warranty, you must return the Battery to Away and provide Away with proof of the original purchase date. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. warranty repairs. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. Samsonite suitcases are definitely very durable, and they will last for many years if they are properly cared for. 2023 Parkland Design & Manufacturing Inc. All Rights Reserved, Where Are Tumi Bags Made? The subscription may be disabled. Other damage not covered under the warranty includes that caused by transportation of unusual items, accidents, solvents or acids, as well as exposure to extreme temperature or water. Product and/or in the list of Product features on our website. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travelers. Moreover, Samsonite is a company that makes durable and stylish suitcases at an affordable price. While any qualified luggage repair facility can care for your luggage, only Samsonite Authorized Repair Centers are authorized to do warranty repair work. It is not always necessary to use it. Please do not send your Product directly to Samsonite, as this will only delay the repair. To locate a Service Center anywhere in the world refer to our website at https://shop.samsonite.com/ or call: Moreover, Tumi no longer offers a lifetime warranty for their products. Name and address of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium. Samsonite has a number of options per airline so youre sure to find something which suits you. WebDiscover the latest Samsonite travel luggage. Manufacturing specifications are subject to change without notice. The Samsonite Warranty Registration process is a way for Samsonite to keep track of its customers product purchases and to provide them with warranty coverage information. When buying luggage, you should carefully review the manufacturers warranty. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of ten years starting from the date this Product was purchased. You can save money and reduce waste by purchasing it. United States: 1-800-262-8282 Street *. Discover our vast range of suitcases, laptop bags and other luggage. Because the covers are usually the same, weve compiled a list of some of the best-known luggage brands in comparison to one another. Are Authentic Coach Bags Made In The Philippines? This warranty is intended to give you specific legal rights. There is no more additional stock of this item, Personal Information If it is, return the luggage to Samsonite for repair. This warranty is global and you may have your Product repaired at any Service Center in the world. Manufacturing specifications are subject to change without notice. Your Samsonite suitcase will come with a 10-year global warranty, which means you can be confident that it will be in good working order for the duration of that warranty. . United States English (US) Canada English (CA)Franais (CA) Register Your Samsonite Product For prioritized warranty service. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address PhoneOptional Street Address Apt / SteOptional Zip Code City State 20% Off Best Sellers, Shop Now. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. See the visuals to see where the code is located. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Mexico: (01800) 904 89 00. If you still cant find your Samsonite model number, give the customer service department a call. The duration of the warranty is stated on the warranty card inside the Under most circumstances, the product is not covered if there are defects or problems with the design or manufacture. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Samsonite, American Tourister, Canadian Tourister & Lipault. WebSamsonite Stores Near Me | Find Luggage Store | Samsonite. If the luggage is made of fabric, you can patch or sew it up using a needle and thread. Manufacturing specifications are subject to change without notice. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Go to the Samsonite website and create an account. This number can usually be found on the products tag or label. Shopping at Samsonite is risk-free. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. The warranty provided for herein applies only to the first purchaser or The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. Are you sure you want to remove the following product from the cart? Enter the product ID without spaces and press the check box. When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. Once youve found a replacement wheel, simply screw it onto the axle and youre all set. Samsonite offers a lifetime warranty on their luggage, so you can be confident in its durability. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. WebWarranty Details If you purchased iFLY luggage or X Series by iFLY luggage, and submitted a valid registration or have a valid receipt, your luggage is covered by iFLY's Honest Warranty for 20 years or a lifetime, respectively. This is usually located on the bottom of the suitcase. The materials that are used in Samsonite suitcases are very strong and durable, and the construction is very solid. original receipt of purchase. - ! The warranty covers both new and pre-owned products. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Read and agree to the terms and conditions of the Samsonite warranty. Improper or incorrectly performed maintenance or repairs void this warranty. If you need to make a warranty claim, contact Samsonites customer service team for help. State. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a If you have recently purchased a Samsonite product and are wondering if you need to register it for warranty, the answer is yes. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Inspect your Product immediately after handling by anyone other than you. Incidental and consequential damages are expressly disclaimed. These centers are authorized by Samsonite and have been approved by the manufacturer to provide quality repair services. We guarantee your satisfaction by offering free returns. * See Damage incurred by the carrier during transportation, misuse or neglect, normal wear and tear, or any other method not covered by warranty will be covered under this warranty. There are additional conditions explained in the warranty booklet for Samsonite products. This attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. *Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. Any such damages are not covered by Samsonite's warranty, but we can provide you with the necessary documents or repair if needed. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Your bags product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. See the visuals to see where the code is located. Enter the product ID without spaces and press the check box. 2023 - Samsonite | If the damage isnt covered, Samsonite may repair it for a fee, or you can take the luggage to a local Samsonite repair agent. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Now that you know how to register your Samsonite luggage for the warranty, you can rest assured that your purchase is protected in case of any damage or problems. The warranty covers any defects in materials or workmanship. Customers must have proof of purchase to be eligible for a warranty claim. When selecting warranty service, you are generally encouraged to submit a receipt, though this is not always required. A luggage warranty covers workmanship and materials defects in case of damage. Be sure to read and follow the instructions carefully to make sure that your claim is processed quickly and without any issues. Samsonite suitcases and bags are known for their durability and quality, and their lifetime warranty is a testament to their commitment to providing the best products to their customers. Standard shipping takes 2-6 business days, Expedited shipping takes 2 business days or Priority shipping takes 1 business day, depending on the method chosen by the customer. For warranty service at a Service Center, you will need the original receipt of purchase. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. If you no longer have your warranty information, please contact [email protected] with pictures of your product. Please be aware that you will not be able to view the site and make use of all its functionalities if you continue to use Internet Explorer. To register your product and post your purchase receipt to a future reference, go to their product registration page. Most people dont know how to find their Samsonite model number. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. They should be able to help you out. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. Remember me? Samsonite offers a wide range of warranties on their products, ranging from 10 years to a lifetime warranty. to or freight costs associated will be at the cost of the owner. Samsonite and the Samsonite logo are registered trademarks of Samsonite IP Holdings S.r.l. Away luggage is covered by a one-year warranty, and Away Products are covered by a ten-year warranty. Inspect your Product immediately after handling by anyone other than you. *Canadian Tourister products can only be serviced in Canada. This warranty does not cover damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or damage caused by airlines (for example, when they fly us), nor does it cover damage. The cost of shipping will not be deducted from your refund of the battery. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. Comparing Samsonite And Delsey: Which Is The Better Luggage Brand? Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. ext 220 (English Calls) Furthermore, by extending the warranty, you are not only ensuring that you get the most out of your purchase, but you are also lowering the amount of waste produced as products are recycled or reused. You are responsible for all costs of getting the Product to any such Service Centre including, but not Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. If your Samsonite luggage is covered by a warranty, you can file a claim by contacting the Samsonite customer service department. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. So, does samsonite luggage have a lifetime warranty? The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. Sign Up for Email and get access to exclusive offers & the latest updates! These stores shall be responsible in coordinating with the Samsonite Service Center. ET Monday through Friday, or visit our website at www.smiennaiteservice.com. 10 year limited warranty: Samsonite products are rigorously tested to If you find your luggage to be damaged after a flight, you should claim the damage with the airline upon arrival. Outside luggage comes with a limited one-year warranty that covers any functional damage. "Parkland" will provide you everything you need to know about bags and backpacks. comparable Samsonite product. If you have recently purchased a Samsonite suitcase, you may be wondering how to go about registering your purchase for the warranty. | For warranty service at a Service Centre, you will need the duly completed warranty certificate or If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Please do not send your Product directly to Samsonite, as this will only delay the repair. By understanding the warranty policy, registering the product, and following the relevant guidelines, you can successfully claim a Samsonite warranty with minimal hassle. Click the Submit button to complete the registration process. In the European Union you are entitled by law to remedies from the seller free of charge in the event of a lack of conformity of the Product and those remedies are not affected by this commercial guarantee. The Service Center will determine whether or not the problem is covered by Samsonites warranty. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. Name and address of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium. ext 220 (English Calls) WebWe recommend that you have a Samsonite Authorized Repair Centre repair your luggage, as we know that your case will be properly cared for.

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