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Bachelors degree in Accounting/Finance, Business, Information Systems or similar preferred, Results-driven motivated individual that can support projects independently and lead projects with some guidance, Demonstrated ability to prioritize and manage work across multiple initiatives, Ability to develop and sustain relationships internationally / across time zones, PMP or similar project management experience and/or LEAN and Six Sigma Methodology experience desired, Provides the e-Commerce Division with product management support in the ideation, submission, delivery, and enhancement of the product roadmap globally, Primary responsibility would be to gather and produce detailed business requirements , including non-functional requirements, for all e-Commerce projects according to accepted best practice, Lead, conduct and facilitate meetings with business users and information technology personnel as well as directs solution to system and business problems, Manages and resolves the more complex systems related projects by ensuring that business users' needs are met and perform gap analysis where appropriate, Develop system flow charts, work flow documents for small enhancements to large cross functional projects that impact the e-Commerce applications, Develop a good understanding of the business unit's function and effectively communicate technical issues in non-technical terms to the business unit, Candidate should have at least 2 years of experience as Business Analyst or Sr. Business Analyst within e-Commerce business practice area and Retail business process would be an added advantage, Candidate should have a good e-commerce knowledge with the ability to convert business/functional requirements into logical business rules and functional requirements, Candidate should be able to apply specific knowledge of the business and knowledge of systems technology capabilities to business problem solving providing operational support, Knowledge and experience of major integration points between an e-Commerce application with Order Management, Warehouse Management, Financial and Retail Systems, Experience in launching and/or supporting a Global e-Commerce platform, Knowledge and experience of business analysis tools such as Domain modeling, Use Cases, Activity Diagrams, Business Rules/logic, State machine diagrams, UML, Proficient in MS Office products (Word, Excel, Power Point, Project, Visio), Experience with HTML and CSS knowledge essential as is XML, XSL and XSLT, Expertise in internet standards such as W3C, Accessibility, SEO, UE and design as they relate to ecommerce web sites, Should have experience with ATG e-Commerce platform, order management systems and CMS platforms is desirable, Assessing performance results and summarizing data points, Reviewing, analyzing, and recording KPIs; delivering KPI information to key stakeholders, Collaborating with cross-functional teams to gather relevant data and facts in relation to set objectives, Setting short and long-term goals that uphold the companys vision and values, Identifying sales opportunities; implementing action to improve ROI, Assisting with the research and development of planning tools and practices, Translating internal and external resources into actionable applications, Working with Merchants and Planners to grow the business, Developing and discovering omni-channel capabilities, Delivering accurate and efficient key content set-up and attributes, Driving awareness through presenting KPIs, category performance, and sales trends, Taking on additional special projects, as needed, At least 2-4 years of experience as a Retail Planner/Analyst, Master multitasker with a proactive approach to problem solving, Advanced proficiency in MS work for PC platforms; especially Excel, Capacity to thrive in a fast-paced work environment, To capture requirements from customers - business, functional and non-functional, To evaluate information gathered from multiple sources, reconcile conflicts and create proposals for change moving forward, To document workflows and results of business analysis and obtain sign off from managers on the specifications as appropriate, To ensure that projects deliveries are fit for purpose working with the technical and business teams, To organise workshops for project stakeholders where appropriate advising on the impacts of new initiatives, To manage change requests in relation to project plans and ensure agreed deadlines are met, To identify possible improvements in relation to systems and business processes that cross retail and online channels, To oversee project activities such as budget and risk management with appropriate escalation where necessary, To act as the liaison between business units, technology and support functions including third parties, To pro-actively communicate and collaborate with external and internal customers as needed thus furthering knowledge on all sides, Work with business process owners to determine business requirements, Work with business process owners, eCommerce Product Management, UXD, vendors and IT to build design based on requirements, Hold design review sessions with cross-functional team members (business process owners, product management, UXD, IT, other BAs, QA, operations, training and vendors) to review requirements, Require sign off of functional specification(s) from all cross functional project team members, Ability to think strategically but also plan and execute on tactical actions to support business goals, Experience documenting project scope and use cases, Experience writing detailed business requirements, Ability to utilize "voice of the customer" feedback and analytics to help inform the online approach, Knowledge of systems development methodologies, Excellent communication and writing skills, Confidence in presenting ideas to all levels of management and peers, Desire to develop experiences that are among the best in the industry, Comfort in a fast-paced, highly collaborative, customer-driven environment, Five-seven years experience managing online initiatives within the financial services industry, Research, analyze, and document requirements by meeting with internal stakeholders and customers, Research website best practices and new developments online, Write clear, concise specifications that accurately document business and customer requirements, Work collaboratively with e-commerce and technical teams to problem solve and develop requirements, Manage projects from concept to completion, monitoring the status and facilitating timely communications, Develop plans for and participate in user acceptance testing, Generate standardized and ad hoc reporting using internal systems as well as Excel and Access as needed, Manage ecommerce projects and relationships with third party, Build positive productive relationships with team members, as well as third party vendors is required, Ensure on time execution and high quality deliverables, 3+ years experience as an ecommerce analyst using data analytics and generating reports, Advanced Excel experience required including, but not limited to Pivot Tables, VLOOKUPs and Charting, Access experience required including, data imports and exports; crosstab queries; append queries and macros, Organized, detail oriented and the ability to transform concepts into actionable plans, Ability to effectively communicate with both business and technical teams, Strong written and oral communication skills required, Knowledge of online survey tools and research methods is a plus, Minimum 5 years of experience in the eCommerce space gathering requirements, including configuring and customizing an eCommerce system, Minimum 2 years of hybris eCommerce experience required, Work with business to understand the business requirements and map them into hybris functionalities, Lead complex business requirement discussions. This way, you can position yourself in the best way to get hired. ), Support ad hoc analysis needs and test & learn strategies related to the site to continue improving the customer experience and generate new sales drivers, Collaborate and ensure alignment across Marketing, Merchandising, Finance, and Operations, Identify, recommend, and implement updates to business processes and data to improve efficiencies or support more complex analysis, Develop and maintain documentation for training, best practices, methodologies, etc. Worked with all levels of management to make the transition to ecommerce smooth. Data Analyst 09/2015 to Current Omnicell Mansfield, OH. Business Analyst Resume Summary Example right Experienced Business Analyst with 8+ years experience boosting warehouse profitability by 50% for a Fortune 100 e-commerce retailer. Interview Questions for E-Commerce Business Analysts: 1. And collaborate with cross-functional team members; business owners, product management, UXD, IT, BAs, QA, operations, and vendors, to review requirements, Partner with stake holders and users in a variety of operational tasks such as promotion and campaign support, content management, investigate issues reported by customer services, etc, Maintain quality control of digital development and changes, Assist in maintenance and development of the procedure guide and knowledge database, Effectively, consistently, and proactively communicate issue status, and related information to cross-functional teams at all levels, 5+ years business analyst experience within a digital commerce team, Master degree or an equivalent combination of education. A minimum of 4 years experience in digital economies and e-commerce. Analyzed sales activities, marketing campaigns, customers, and competitors of Retail (bricks & mortar) and E-tail (online) channels. This way, you can position yourself in the best way to get hired. Help Yourself With Template.net's Free Business Analyst Resume Templates! 394 Business Analyst With Ecommerce Retail Experience jobs available on Indeed.com. The average annual salary of an e-commerce business analyst is about $55,000. 8 hour shift. Increased website traffic 28% by implementing successful Google AdWords campaign. 4.5 ( 68 votes) for Analyst, Ecommerce Resume Samples The Guide To Resume Tailoring Guide the recruiter to the conclusion that you are the best candidate for the analyst, ecommerce job. Many factors go into creating a strong resume. Participate in creation of guidelines and business rules with respect to Omni-channel applications and support, Using the Dicks Sporting Goods Shipping Application, execute daily and weekly updates and overrides to product shipping attributes to support providing ship options to customer during eCommerce order placement. Role: Mapping client's requireme./nts, performing system analysis and finalization of technical / functional specifications and high level design documents for the project; Understanding business needs and designing a roadmap for further development and extending post implementation . Track trends within the business vs. the e-commerce market, Determine with the e-commerce team the key performance indicators for each area and create dashboard reports regularly for the team, Engage with the e-commerce team to optimize website, channel performance and customer segmentation, Perform ad hoc analysis as required by senior business management, Manage marketing reports, including but not limited to paid search, email marketing, and affiliates, Manage report and performance by device, making recommendations for site optimization based on KPIs, Assist with budgeting on an ongoing basis for marketing programs, Responsible for tracking, reporting and analysis of homepage, landing page and creative tests as well as the shopping funnel to optimize online marketing and site merchandising efforts, Research and provide competitive insight to the team in organized reports, Provide insight into trends, identify opportunities/risk areas where appropriate, Share KPIs with the worldwide Digital team that will roll up to the WW Dashboard. Work with Omniture Site Catalyst, Omniture Data Warehouse preferred, Strong expertise in keyword search (using tools like GoogleAdwords, Wordtracker, Keyword Discovery etc. Experience in exploratory testing. Monitors the solution and assesses defects for missed requirements or missed testing, and supports user acceptance testing, Identify, define, and document processes and procedures to improve operational efficiency of team, Document incident summaries and update functional requirements, test cases, and process flows when needed, Effectively, consistently, and proactively communicate issue status, and related information to cross-functional teams and at all levels, Gather user feedback for digital site improvements and enhancements, Gather and research information that enhances the value of the digital site, Conduct periodic quality checks on all digital properties; then provide recommendations to fix and optimize as needed, Advise internal groups on all issues relating to the digital sites, Maintain knowledge of current systems, applications and functionality, Maintain knowledge of competitive landscape and digital innovations, Develop subject matter expertise of GPCs brands, product lines, customers, and industries, Bachelors degree in Business, Economics, Finance, Industrial Engineering, CS Software Engineering, Mathematics, Marketing or other relevant field, or an equivalent combination of education and work related experience, 0 to 2 years experience performing business systems analysis, requirements management planning and monitoring, requirements elicitation, requirements management and communication, requirements analysis, and solution assessment and validation for digital channels, Demonstrated experience with analytical and critical thinking skills; ability to use data to break down complex problems and formulate plans, Experience with eCommerce businesses and the high-level processes and technologies involved including eCommerce platforms, web content management, product content management tools, and web site traffic analytics platforms and tools, Effective verbal and written communication skills for interaction with internal stakeholders, vendors, senior management and staff, Superior problem-solving skills, project management, multitasking, focus on detail and comfortable taking ownership of assigned tasks, Comfortable preparing and delivering presentations to groups of varying size, Experience with visual, textual and multimedia content and content management tools and systems preferred, Automotive or Industrial industry experience is a plus, Analyze the various factors that influence customer decision-making in Ecommerce in all channels (website and mobile app shop, marketplaces), Turn data into insights to all relevant areas (marketing, CRM, catalogue management) and track improvements, Analyze the company's digital marketing plan, using web analytics as well as other data sources to develop recommendations for improvements, and models to assist in the evaluation of potential investment opportunities, Set up reporting functions and dashboards to monitor important Ecommerce data such as unique visitors, acquisition, sales, retention and attrition, Forecast future sales using historic data, Use demographic and behavior information to create customer profiles, Study patterns and trends relating to customer Ecommerce activities, Act as a bridge between Business and Engineering by being able to extract, translate and document the required information from experts to enable the developers to build the system, Produce, own and manage your own User Stories which would include the capturing of Acceptance Criteria to allow for sign-off’, Collaborate across all areas of IT to facilitate delivery, To be involved in the full development lifecycle from initial concept & pre-project stages through to final implementation (although involvement may vary from project to project), To be responsible for the gathering of business requirements to establish business processes, application functionality and technology solutions, Working closely with both 3rd party providers and internal functions to ensure Functional Requirements are formally captured to industry best practice standards e.g.

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