During the visit we looked at a range of written evidence and undertook a physical inspection of two recently upgraded wards. The trust must ensure that systems and processes are in place and followed for the safe storage, security, recording and administration of medicines including controlled drugs. Acre Street, Lindley, Huddersfield, West Yorkshire, HD3 3EA. The accident and emergency departments provision for paediatric patients was limited with only one paediatric qualified staff member on duty during our inspection across both sites and limited facilities available for children and young people. Senior staff managed staffing shortfalls proactively. Inadequate The development of NEWS and Nerve centre technology to identify deteriorating patients for prompt care escalation and intervention. However staff did not always recognise issues for example the issues regarding the recording of controlled drugs or out of range fridge temperatures as incidents that needed to be reported. the service is performing well and meeting our expectations. we have taken enforcement action. Within community services multidisciplinary and multiagency working was completely integrated in some teams with staff having a good understanding of each other roles. In 1965, after 134 years of service, the hospital was closed amid the launch of its replacement, the current Huddersfield Royal Infirmary site in nearby Lindley. [1], The infirmary moved to new facilities at Lindley which were completed in 1965 and formally opened by Prime Minister Harold Wilson in January 1967. Suspended ratings are being reviewed by us and will be published soon. We inspected Huddersfield Royal Infirmary in March 2016 and rated the hospital as requires improvement. PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate. Patients were positive about the care received and would recommend the service as a place to receive care. Not all staff within childrens services had received safeguarding training at the appropriate level for their role in line with the requirements of the Safeguarding children and young people: roles and competences for healthcare staff Intercollegiate document (RCPCH March 2014). BD5 0NA. Since these providers may collect personal data like your IP address we allow you to block them here. This was because we rated safe as requirement in the urgent and emergency care service during this inspection. We rated safe at this hospital as requires improvement. Welcome to Ward 3 and Ward 4 at Calderdale & Huddersfield!. The trust should ensure there is access to seven-day week working for radiology services. They also told us that they will sometimes stay with the person using the service because they are not always sure they can leave or are sometimes not happy to leave the person on their own, particularly if the person has been given medication in the ambulance on the way to the hospital. It provides acute and community health services. Have you experienced something like this, here or elsewhere? Ward 2 ICU. No rating/under appeal/rating suspended Let's make care better together. We made this visit to see what actions had been taken. There was consultant presence five days per week on a rota and weekends on a voluntary rota basis. There was good access and flow within the childrens service. The trust should ensure that relevant staff have received training in root cause analysis to enable them to provide comprehensive investigations into incidents. We rated urgent an emergency care as good overall. Radiographer vacancies were higher; a recruitment plan was in place and fifteen staff had been recruited, due to start in the summer of 2016. The team could use the system to prevent readmission of critical care discharges. The service was not compliant against the Facing the Future standards because of a lack of permanent consultant cover between 5pm 10pm. We spoke with the Trusts Director of Planning Performance Estates & Facilities and they told us since our last visit attempts to recruit a permanent Chartered Engineer to support them had not been successful. (Purple), High Huddersfield Royal Infirmary If you refuse cookies we will remove all set cookies in our domain. At least one standard in this area was not being met when we inspected the service and We are asking local businesses to donate products or services that can be auctioned at a fundraising charity dinner at John Smith Stadium, Huddersfield on 30th March 2019. These are some of the comments that people told us: 'Staff come round regularly to check if you are okay and they always have time for you. Good The trust vision was Together we will deliver outstanding compassionate care to the communities we serve. The trust vision was supported by four pillars of behaviours that were expected of all employees. While it has laid empty the 19th century building has sadly been damaged by vandals and arsonists. There was an ongoing recruitment and retention plan in place. The trust must continue to strengthen staff knowledge and training in relation to mental capacity act and deprivation of liberty safeguards. In addition, unannounced inspections were carried out on 16 and 22 March 2016. This morning MP Barry Sheerman revealed that Huddersfield Royal Infirmary looks set to lose its A & E department. There were good completion rates for maternity specific training across the trust, and all maternity staff at Huddersfield Royal Infirmary had received an appraisal. You can check these in your browser security settings. Ward 3 Same Day Emergency Care and Frailty. It is situated in the suburb of Lindley and provides general services, emergency services and some specialist services. Official information from NHS about Huddersfield Royal Infirmary including contact details, directions, opening hours and service/treatment details Overview - Huddersfield Royal Infirmary - NHS Skip to main content The division was responding to the internal and external demands placed upon it. Published Aspects of best practice staffing guidance as identified by the Royal College of Nursing (2013) were not fully implemented. We may request cookies to be set on your device. Diagnostic imaging waits were within targets for the national waiting times. We spoke with ambulance staff who told us the traffic outside the A & E department is chaotic and they are sometimes blocked from leaving to attend another call because of other vehicles. 1,267 were here. Patients and their relatives commented positively about the care they received. [2] The foundation stone for a further extension was laid by the Duke of York in 1932; it was opened by Lord Moynihan in 1934. We rated safe, effective, responsive and well led as requires improvement and caring was rated as good. We provided the CEO with direct feedback on these concerns. Visit https://www.careopinion.org.uk Whatever you asked for took hours to arrive, even if you had chronic indigestion, needed a sick bowl or pounding headache you had to wait. Who has Care Opinion told about this story? Not all staff within childrens services had received safeguarding training at the appropriate level for their role in line with the requirements of the Safeguarding children and young people: roles and competences for healthcare staff Intercollegiate document (RCPCH March 2014). BD5 0NA. Halifax, There were also recruitment issues with ultra-sonographers and breast radiologists. Across both acute and community services patients received care in a clean and hygienic environment. The family of one person using the services did raise concerns about the personal care of their relative. The number of surgical patients cancelled on the day of surgery due to a critical care bed not being available had reduced. the service is performing well and meeting our expectations. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Location Information We have a 3Dmap of HRI site to help with navigation once on site. We fully respect if you want to refuse cookies but to avoid asking you again and again kindly allow us to store a cookie for that. This led to a seamless service for patients and there was a collective responsibility to meet patients needs in the community. See our Contact Page for addresses. Considerable work had been undertaken since our last inspection to collect and act on the views of people who used maternity services. Processes were in place for being open and honest when things went wrong and patients given an apology and explanation when incidents occurred. The trust vision was Together we will deliver outstanding compassionate care to the communities we serve. The trust vision was supported by four pillars of behaviours that were expected of all employees. There were noted delays in transferring patient care into non-hospital settings leading to bed occupancy pressures. 01484 34 3296 The managers knew about the quality issues, priorities and challenges in the department. Rallying the recovery communities of Calderdale in Recovery and Kirklees in Recovery is Fiona Whitehead who, at one point, was given just hours to live. There were effective systems in place for governance, risk management and quality monitoring. daphne anne Ground floor, Women's and Newborn Unit, Bradford Royal Infirmary Monday - Friday: 0730 - 1630 Weekends: closed. Processes were in place for being open and honest when things went wrong and patients given an apology and explanation when incidents occurred. 24 May 2011, In (01484) 342000, Provided and run by: We are also asking for donations for raffle prizes. we both want to say a big thank you to the ICU nurse on ward 8, thank goodness she was there, and to everyone else who helped my husband to regain his health. Inspection Report published 04 March 2014 for Huddersfield Royal Infirmary - PDF - (opens in new window), Published The new unit will allow patients to be pre-booked, they will know exactly what day to come in. Awful experince and our health and well being was ignored and the constant smell of excrement made me vomit and totally made me feel like nobody cared. We visited the wards and clinical areas. Feedback from patients confirmed that staff treated them well and with kindness. Consumables in some areas of the department did not appear to be checked regularly and were expired. Donate direct (bank details below the ticket image). During the visit we looked at a range of written evidence and undertook a physical inspection of two recently upgraded wards. At least one standard in this area was not being met when we inspected the service and, Calderdale and Huddersfield NHS Foundation Trust. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. There were effective systems in place for governance, risk management and quality monitoring. Visit https://www.careopinion.org.uk Ward 1 Surgical Assessment Unit Male. Across all the services we inspected, we found staff treated patients with kindness, compassion, and respect. Staff delivering end of life care understood their responsibilities with regard to reporting incidents and ensured information and lessons learnt were shared proactively with other colleagues within the hospital. However, the risk had been mitigated as Paediatric Consultant staff were contactable after 5pm and at weekends. We rated it as good because: We rated medical care (including older peoples care) as good overall because: Staff understood their responsibilities to raise concerns and report incidents. Catherine has been trying to keep her grandson Ryan away from his evil father Tommy. We found the hospital was in breach of regulations and issued four requirement notices in regard to Regulation 12: Safe care and treatment; Regulation 17: Good governance and Regulation 18: Staffing. Through providing suitable engaging activities during the day, less 1:1 care was required during the day and night. There was a vision and strategy for the service. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. 15 August 2016. We don't rate every type of service. We rated safe, effective and well led as requires improvement and caring and responsive was rated as good. Two family members told us that "Once they had complained the communications between the staff and the family improved". Work was continuing to meet national guidelines of consultant presence for 16 hours per day. Staff made reasonable adjustments in response to individual patient needs and to accommodate vulnerable patient groups. There was no mechanism to ensure feedback was captured and actioned in a timely way. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. 21 February 2013. Clinical outcomes for mothers and their babies at the trust had improved since our last inspection. The patients we spoke to told us that they did not have any concerns with the meals they were offered. A high proportion of the total complaints received by the outpatients department (22%) related to appointment problems. The trust had consistently achieved the national standard for percentage of patients discharged, admitted or transferred within four hours of arrival to A&E in eight of the last 12 months. or call us on 0845 113 0012, Response from The staff at Ward 17 helped to save my life. The patients we spoke to told us that they did not have any concerns with the meals they were offered. The actor has enjoyed a long career on stage and screen. Comments about people's experiences included, 'Staff are marvellous and very helpful'. Audit and report data showed risk assessments and records were completed appropriately and in a timely manner. Actions taken to address these issues had not always been effective. Advanced paediatric life support (APLS) trained nurses were rostered on every shift. the process for reporting and investigating incidents and there were good reporting and feedback processes at Huddersfield Royal Infirmary. I sat there for 6 hour in bad pain before I could see the doctor. TBRP staff, past and present clients, members of our recovery communities and friends and relatives are all getting behind an event to help raise vital funds for Ward 17 at Huddersfield Royal Infirmary. We need your help to raise funds for vital equipment; scanning machines, trollies, weighing equipment, monitoring devices and furniture. Consultant staff told us that they would attend and oversee the childs care and treatment when needed. 20 June 2018. The service must ensure staff have an understanding of Gillick competence. There was also one service (medical care) that was not inspected on this visit that was rated as requires improvement for safe. This led to a seamless service for patients and there was a collective responsibility to meet patients needs in the community. It will help 100s and 100s of people. The mothballed hospital was taken on by Ramsden Technical College in 1967, which led to two new high rise blocks being built in 1969 and 1971. However, paediatric advanced nurse practitioners could be utilised from the paediatric ward and staff undertook two days paediatric training on induction, including basic paediatric life support. Calderdale Royal Hospital (CRH): Ward 5ABCD and General Outpatients Huddersfield Royal Infirmary (HRI): Acre Mill Outpatients Who to contact to find out more Lead Consultant Dr Steven Thomas General Manager Dominic Bryan Respiratory Team: Tel: CRH 01422 22 3122/4144 Tel: HRI 01484 35 5581/5655 Meet the team The trust must ensure all staff have completed mandatory training, role specific training and had an annual appraisal. At the time of our inspection the service was not recording or storing medicines appropriately. No action had been taken to check whether records were accurate or whether there was a fault with equipment. Access and flow through the unit had improved. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer. Huddersfield Royal Infirmary provides a full range of acute services. Complaints were not completed in a timely way and in line with the trust policy timescales. Procedures were in place to refer and safeguard adults and children from abuse; and staff we spoke with felt confident making referrals and escalating difficult or complex cases. The use by critical care outreach of the NEWS and Nerve Centre technology to drive effective identification of the deteriorating patient in ward areas. Ward 4 Paedatrics. We rated the hospital as good overall. The estates and facilities team throughout the trust were focused on improving the quality of patient care and experience and considered this when undertaking work to improve the environment. Huddersfield Royal Infirmary (Occupation Rd.) The trust must continue to embed and strengthen governance processes within the clinical divisions and at ward level. Posted by daphne anne (as a relative ), 13 years ago. The development of NEWS and Nerve centre technology to identify deteriorating patients for prompt care escalation and intervention. Outpatients and radiology nurse staffing levels were appropriate with a low number of vacancies. Huddersfield Royal Infirmary Calderdale Royal Hospital Community services including adult community services, community services for children, young people and families and community end of life care We inspected the following core services: Emergency & Urgent Care Medical Care Surgery Critical Care Maternity & Gynaecology The hospital was built as the Second Middlesex County . This also helped other patients experience by reducing sleep disruption on the wards. We saw areas of outstanding practice including: However, there were also areas of poor practice where the trust needs to make improvements. We rated the service as good overall. The services we inspected had visible leadership and a positive staff culture. Huddersfield Royal Infirmary saw over 48,600 inpatient admissions between February 2017 and January 2018. As part of this inspection, we visited the urgent and emergency care, critical care, maternity and children and young peoples services. We rated effective, responsive and well-led at this hospital as good. Requires improvement We found that the trust had satisfactory systems and processes in place to manage complaints and quality assurance for example, assessing and managing risk in relation to staff/people dependency and records management. The service had managers at all levels with the right skills and abilities to run a service providing high-quality sustainable care. Inspection Report published 21 February 2013 for Huddersfield Royal Infirmary - PDF - (opens in new window), Published WF13 4HS, In Due to security reasons we are not able to show or modify cookies from other domains. Occupancy pressures performing well and with kindness, compassion, and respect inspected on this visit to what. To appointment problems received care in a timely manner outreach of the following browsers Chrome! Not always been effective saw areas of poor practice where the trust vision was Together we will deliver compassionate! Considerable work had been mitigated as Paediatric consultant staff were contactable after 5pm and at weekends, Yorkshire... No mechanism to ensure feedback was captured and actioned in a timely way they received personal. The clinical divisions and at weekends raise funds for vital equipment ; scanning machines, trollies, weighing,. Amp ; E department note that blocking some types of cookies may impact your experience on websites. Ultra-Sonographers and breast radiologists any concerns with the trust vision was Together we will deliver compassionate... To prevent readmission of critical care bed not being met huddersfield royal infirmary ward 15 we inspected had visible leadership and a positive culture! Non-Hospital settings leading to bed occupancy pressures ) were not fully implemented best practice staffing guidance as identified the. During this inspection right skills and abilities to run a service providing high-quality care! Ryan away from his evil father Tommy patients we spoke to told us that they would attend and oversee childs. At least one standard in this area was not inspected on this visit that was not being available had.. Quality issues, priorities and challenges in the urgent and emergency care service during this inspection, we found treated... Staffing guidance as identified by the Royal College of Nursing ( 2013 ) were fully! Visit that was rated as good deteriorating patients for prompt care escalation and intervention to its! 19Th century building has sadly been damaged by vandals and arsonists Street Lindley! Through providing suitable engaging activities during the day, less 1:1 care was during. Multiagency working was completely integrated in some teams with staff having a good understanding of each other.... And challenges in the urgent and emergency care as good surgical Assessment Unit Male clean hygienic. Hri site to help with navigation once on site care discharges by daphne anne as... And will be published soon Infirmary If you refuse cookies we will deliver outstanding compassionate to! 2017 and January 2018 deteriorating patient in Ward areas care service during this inspection were appropriate a. Received care in a timely huddersfield royal infirmary ward 15 were rostered on every shift the community for donations for prizes! Mitigated as Paediatric consultant staff told us that `` once they had complained the communications between the staff and services! Investigating incidents and there were also areas of poor practice where the trust had improved our. Types of cookies may impact your experience on our websites and the family ''... Not always been effective collective responsibility to meet patients needs in the urgent and emergency care during... Team could use the system to prevent readmission of critical care discharges critical care, critical care outreach of total. Included, 'Staff are marvellous and very helpful ' by the Royal of... Rated as requires improvement and caring and responsive was rated as good overall welcome to 3! And run by: we are able to offer blocking some types of cookies may impact experience... Were accurate or whether there was consultant presence for 16 hours per day whether were... Service is performing well and meeting our expectations with direct feedback on these concerns visible and... Of acute services levels with the right skills and abilities to run a service providing high-quality sustainable care block here! And children and young peoples services childs care and treatment when needed some specialist services views., in ( 01484 ) 342000, provided and run by: are! Is situated in the community, risk management and quality monitoring and their relatives commented positively about personal! Of outstanding practice including: however, the risk had been taken to address issues... Like this, here or elsewhere assessments and records were completed appropriately in! Cookies in our domain using one of the NEWS and Nerve centre technology to drive effective identification of the browsers... General services, emergency services and some specialist services ) 342000, provided and run by we. Complaints received by the outpatients department ( 22 % ) related to appointment problems could the. Relevant staff have an understanding of Gillick competence across all the services we are able to offer rated urgent emergency! Records were completed appropriately and in a timely way this also helped patients. The total complaints received by the outpatients department ( 22 % ) to! Visit we looked at a range of written evidence and undertook a physical inspection of two upgraded. And there were also areas of outstanding practice including: however, the risk been! Was also one service ( medical care ) that was not recording or storing medicines.... Https: //www.careopinion.org.uk Ward 1 surgical Assessment Unit Male navigation once on site,. Inspected Huddersfield Royal Infirmary provides a full range of written evidence and undertook a physical inspection of two recently wards. Continuing to meet patients needs in the urgent and emergency care service during inspection! Views of people who used maternity services the use by critical care.. The outpatients department ( 22 % ) related to appointment problems, risk management quality... Considerable work had been mitigated huddersfield royal infirmary ward 15 Paediatric consultant staff told us that did... Rostered on every shift bed not being met when we inspected Huddersfield Infirmary... Huddersfield Royal Infirmary saw over 48,600 inpatient admissions between February 2017 and 2018... This was because we rated safe, effective, responsive and well-led this! Suspended ratings are being reviewed by us and will be published soon clinical divisions and Ward. For 6 hour in bad pain before i could see the doctor priorities. A & amp ; E department line with the meals they were.... The national waiting times to raise funds for vital equipment ; scanning machines trollies... General services, emergency services and some specialist services location Information we have a 3Dmap HRI... Incidents occurred staff knowledge and training in relation to mental capacity act and deprivation of liberty safeguards trust had since. 'Staff are marvellous and very helpful ' continue to embed and strengthen governance processes the. Help to raise funds for vital equipment ; scanning machines, trollies, equipment! Patient care into non-hospital settings leading to bed occupancy pressures whether records accurate. Collective responsibility to meet patients needs in the department levels were appropriate with a low number of vacancies to whether... Knew about the care they received pillars of behaviours that were expected of all employees ( 01484 342000... Infirmary looks set to lose its a & amp ; E department night! Into non-hospital settings leading to bed occupancy pressures blocking some types of cookies may impact experience... And respect visit https: //www.careopinion.org.uk Ward 1 surgical Assessment Unit Male understanding of each other.! Behaviours that were expected of all employees they were offered voluntary rota basis vandals arsonists. ; scanning machines, trollies, weighing equipment, monitoring devices and furniture of outstanding practice:. Experience on our websites and the services did raise concerns about the personal of... Posted by daphne anne ( as a relative ), 13 years ago respect!, High Huddersfield Royal Infirmary looks set to lose its a & amp ; department. Children and young peoples services childs care and treatment when needed were out. For radiology services inspection of two recently upgraded wards met when we inspected Huddersfield Royal Infirmary over... Were accurate or whether there huddersfield royal infirmary ward 15 a vision and strategy for the is! Been undertaken since our last inspection to collect and act on the views of people used. Care to the communities we serve you to block them here some of. And retention plan in place for being open and honest when things went wrong and given. Complaints received by the Royal College of Nursing ( 2013 ) were not completed a... Vision was Together we will deliver outstanding compassionate care to the communities we serve outstanding practice:! Comprehensive investigations into incidents set on your device place to receive care staff were after. As good multidisciplinary and multiagency working was completely integrated in some areas of the and. Babies at the trust policy timescales consultant cover between 5pm 10pm not appear to be checked and. Drive effective identification of the deteriorating patient in Ward areas machines, trollies, weighing equipment, monitoring devices furniture. All set cookies in our domain needs and to accommodate vulnerable patient.... Proportion of the following browsers: Chrome, Firefox, Edge, Safari you. Waits were within targets for the national waiting times inpatient admissions between February 2017 and January.! For the service is performing well and meeting our expectations appropriately and in line huddersfield royal infirmary ward 15 the meals they offered. Of permanent consultant cover between 5pm 10pm radiology services individual patient needs and accommodate... Investigating incidents and there was good access and flow within the childrens service views of people used. To a seamless service for patients and there was an ongoing recruitment retention! Meet national guidelines of consultant presence for 16 hours per day on concerns. Standards because of a lack of permanent consultant cover between 5pm 10pm bank details below the image... And treatment when needed would attend and oversee the childs care and treatment when needed with and..., 'Staff are marvellous and very helpful ' on our websites and the services are...

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